Kindly note we sell exclusively through a dealer network, contact us for more details or to register with us.
Please send your purchase orders to: orders@workstories.com.
Acceptance of any such purchase orders will be given by Workstories in accordance with the Workstories Limited Standard Terms and Conditions for the Supply of Goods and Services (the “Workstories Standard Terms and Conditions”). The commercial information on this summary introduction is provided for by way of guidance only to assist with the placement of any purchase orders. Please note that once a purchase order is accepted the terms of the Workstories Standard Terms and Conditions shall apply to the relevant order and shall take precedence over any of the following commercial information in the event of any conflict between the information in summary and the content of the Workstories Standard Terms and Conditions as listed further down.
PRICES
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All prices in GBP exclusive of VAT. Our current price list supersedes all previous price lists. Whilst we have made great efforts to ensure the price list includes accurate data, it may contain a number of errors or missing information. If you are in doubt, please check with us before ordering. Special quotations are valid for 30 days unless otherwise agreed. Items and finishes included in this price list are standard. Prices for bespoke options are available upon request. We reserve the right to alter the design of its products and discontinue products or finishes at any time without direct notification to you.
CHANGE/CANCELLATION OF ORDERS
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Changes or cancellations to orders must be made in accordance with the Workstories Standard Terms and Conditions.
DELIVERY
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Our standard leadtime is 6 to 8 weeks. Items available from stock for quick ship, on a 3 to 5 day leadtime, are notified with the speedy van icon in our price list. Please enquire about stock levels before ordering. Workstories Ltd have the right to discontinue products or finishes at any time without direct notification to you. Please note we highly recommend using our installation team for Urban Connect shelving system / P.S. Phonebooth, contact our Sales team for a D&I quote. Visits to site for our service team to fix issues arising from a faulty installation by a third party will be chargeable.
WARRANTY
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Product warranties will be given in accordance with the Workstories Standard Terms and Conditions. The following summary table is provided by way of an overview only and in the event of any conflict between this and the Workstories Standard Terms and Conditions, the content of the Workstories Standard Terms and Conditions shall take precedence.
ITEM / Indicative Warranty Period, Subject to the Workstories Standard T&Cs
WORKSTATIONS – 15 years (Sit-Stand actuators 5 years)
SEATING, SOFT SEATING, TABLES, BOOTHS, STORAGE – 5 years
ELECTRICS – 1 year
PAYMENT
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First two orders with new accounts require pro-forma payment, to be cleared before dispatch. For large orders, a deposit may be required (terms to be discussed with your sales representative). Standard terms are 30 days net from invoice date, within credit limit agreed upon account application. Interest will be charged for non-payment. All goods remain the property of Workstories Ltd until payment is made in full.
WORKSTORIES LIMITED STANDARD TERMS AND CONDITIONS FOR THE SUPPLY OF GOODS AND SERVICES
1.1 In these Conditions, the following terms have the following meanings:
1.1.1. “Company” means Workstories Limited (company no: 08559545) of 130 Shaftesbury Avenue, 2nd Floor, London W1D 5EU;
1.1.2. “Contract” means any contract between the Company and the Client for the sale of Goods and/or supply of Services incorporating these conditions;
1.1.3. “Client” means any person(s), firm or company that purchases Goods and/or Services from the Company;
1.1.4. “Credit Limit” means any credit limit applicable across orders placed by the Client with the Company as is confirmed by the Company to the Client in writing from time to time;
1.1.5. “Delivery Address” means the address for delivery of the Goods as specified by the Client and confirmed by the Company, where in the corresponding Order Acknowledgment or otherwise;
1.1.6. “Delivery Charge” means:
1.1.6.1. for deliveries of Goods to mainland United Kingdom only:
1.1.6.1.1. £0 where the Price of the relevant Goods being delivered in that specific delivery is £1,000 or more (net); or
1.1.6.1.2. £50 where the Price of the relevant Goods being delivered in that specific delivery is less than £1,000 (net VAT); or
1.1.6.2. for deliveries of goods to Ireland and Europe, such fee as the Company shall confirm to the Client;
1.1.6.3. for delivery and installation services, such fee as the Company shall confirm to the Client;
1.1.7. “Delivery Date” means such date for delivery of the Goods as the Company may specify from time to time (whether in an Order Acknowledgment or otherwise);
1.1.8. “Goods” means any goods (or any part thereof) supplied or to be supplied by the Company to the Client and as may be more specifically detailed in a corresponding Order Acknowledgment;
1.1.9. “Logistics Centre” means Unit 4, Bedford Link, Bell Farm Way, Kempston, Bedford MK43 9SS or such other address as the Client may notify from time to time;
1.1.10. “Order Acknowledgement” means the order acknowledgment (if any) provided by the Company to the Client in relation to an order for Goods and/or Services;
1.1.11. “Price” means the price of an order as set out in a corresponding Order Acknowledgment or as otherwise communicated by the Client to the Customer;
1.1.12. “Services” means any services (or any part thereof) supplied or to be supplied by the Company to the Client and as may be more specifically detailed in a corresponding Order Acknowledgment;
1.1.13. “Stock Item” means any Goods confirmed as being a stick item by the Company (acting in its sole, unfettered discretion);
1.1.14. “Trading Address” means Workstories Parchment House 13 Northburgh Street London EC1V 0JP or such other address as the Client may notify from time to time;
2.1 These conditions of sale apply to all contracts for the sale of goods and/or the supply of services entered into by the Company. They apply in preference to and supersede any terms referred to, offered, or relied on by either party whether in negotiations or at any stage in the dealings between the Company and the Client with reference to the Goods and/or the Services. The Company will not be bound by any standard or printed terms furnished by the Client in any of its documents. For the avoidance of doubt, any samples, descriptions, drawings or advertisements provided by or on behalf of the Company shall not form part of the Contract.
2.2 Each order by the Client shall constitute an offer by the Client to purchase the relevant Goods and/or Services. Where any such order is accepted by the Company, the terms of this Contract shall apply to the delivery of the Good and/or Services. The Company may give its acceptance of an order by issuing an Order Acknowledgment, providing written confirmation of the order, or by commencing manufacture or orders in relation to the relevant Goods/Services. The Company may accept or reject orders in its sole discretion.
2.3 The Client is responsible for ensuring that the terms of any order and any relevant specifications are accurate and complete.
2.4 This Contract constitutes the entire agreement between the parties relating to its subject matter. Each party acknowledges that it has not entered into the contract on the basis of, and does not rely on, any representation, warranty or other provision that is not expressly included in the contract. The Contract may only be varied in writing, under the signature of both parties or their authorised representatives. No delay or omission of either party in exercising any right or remedy in whole or in part shall be construed as a waiver of it, or operate so as to limit or preclude any further or other exercise of it.
3.1 All descriptions of the Goods are given by way of identification only and the use of any such description shall not constitute a sale or description. The Company maintains a policy of continuous product improvement, and reserves the right to alter specifications without notice at any time before delivery.
3.2 If a sample of the Goods has been exhibited to and inspected by the Client the contract shall not constitute a sale by sample.
4.1 Any services described in the relevant Order Acknowledgment shall be provided by the Company to the Client at the Price specified for those Services in the Order Acknowledgment or as may be agreed between the Company and the Client for such services shall apply.
4.2 The Company will only be liable in respect of installation work carried out by itself, its employees, agents, or sub-contractors, but will not be so liable in any case where there are direct contractual relations between the Client and an installing party other than the Company. In any event the Company’s liability for installation work shall be limited to the correction of any failure to use reasonable skill and care and always subject to clause 10.1 (save that nothing in this clause purports to exclude any of the Company’s liabilities that may not be excluded in law). The Client shall be responsible for the safety of the personnel of the Company or of its sub-contractors whilst on the Client’s premises, shall comply with all relevant statutory requirements and shall maintain adequate insurance in relation to the Services being supplied and the Goods being installed.
5.1 The Company will deliver the Goods to the Delivery Address in normal working hours (Mon-Fri 9am–5pm) by any method of transport at the Company’s option and to a single mainland address within the United Kingdom per delivery and shall (if included in the Services) install them or arrange for their installation there. The Client shall pay any applicable Delivery Charge incurred by the Company in relation to each delivery made, which shall be added to the Price. The Company may, in its unfettered discretion, make part deliveries or reschedule deliveries as it deems appropriate.
5.2 The Company schedules deliveries to specific areas of the United Kingdom on specific days of the week (the “Deliveries Schedule”) and is able to provide further details of the same to the Client upon request. The Company will endeavour to notify the Client 14 days in advance of anticipated delivery dates in accordance with the Deliveries Schedule. If the Customer requests a change to any such delivery date specified, the Company will endeavour to accommodate alternative delivery dates requested (without being bound by the same) provided that the Price of the relevant order may be increased by such additional charges or fees as the Company shall confirm to the Client.
5.3 Where vehicle restrictions apply to deliveries, or where multiple vehicles are required to make deliveries, the Price of the relevant order may be increased by such additional charges or fees as the Company shall confirm to the Client.
5.4 Where a Delivery Date falls on a bank holidays or public holiday, the Company will endeavour to notify the Customer of a proposed alternative Delivery Date 14 days in advance of the proposed alternative Delivery Date.
5.5 If a Delivery Date is specified the Company will aim to despatch the goods by then, but does not guarantee to do so. Time of delivery shall not be of the essence of the contract.
5.6 If no Delivery Date is specified, the date of delivery shall be within a reasonable time (having regard to relevant lead-in times as may be confirmed by the Company from time to time).
5.7 The Company shall not be liable for any damage, loss, non-delivery or shortage of the Goods whilst in transit unless the Client gives written notification of the claim to the Company (with evidence of the same provided to the Company) within 48 hours of delivery, or within such time as the Company may notify to the Client is sufficient to enable the Company to comply with its carrier’s requirements for claims.
5.8 The Company shall not be liable for any non-delivery of part of any consignment of the Goods unless the Client gives written notification of the claim to the Company (with evidence of the same provided to the Company) within 48 hours of delivery of the rest of the consignment.
5.9 If any delay is caused by the Client (including but not limited to any failure by the Client to accept delivery of the Goods, any non-delivery of the Goods by the Company as a result of the Client’s failure to make payment in accordance with this Contract (or any other order placed with the Company by the Client), and/or any failure by the Client to provide appropriate instructions, documents, licences or other authorisations) then:
5.9.1 the Goods will be deemed to have been delivered on the Delivery Date as originally specified by the Company;
5.9.2 risk (including risk of any damage, loss or theft to the Goods howsoever caused) in the Goods shall pass to the Client on the Delivery Date originally specified by the Company; and
5.10 the Client will be liable and indemnify the Company for any additional storage, warehousing, re-delivery, handling, loading and unloading costs and any other costs or losses suffered by the Company as a result of the Client’s delay. If delivery is delayed by any cause beyond the reasonable control of the Company a reasonable extension of time for delivery shall be granted and the Client shall pay such reasonable extra charges and costs which have been caused by or arisen from such delay. In the event any such delays occur, the Client will use all reasonable endeavours to arrange for re-delivery or make arrangements for the relevant Goods to be delivered to an alternative location as soon as possible.
5.11 Alternatively, in the event of any non-delivery pursuant by reason of the circumstances described in clauses 5.9 or 5.10 the Company may cancel the Contract, the provisions of clause 10 shall apply to that cancellation.
5.12 The Client will be deemed to have accepted the Goods as being in accordance with this Contract unless the Client notifies the Company in writing of any defect or other non-conformity with this Contract within:
5.12.1 2 days of the date the Goods are delivered to the Client where such defect or non-conformity would be apparent upon a reasonable inspection of the Goods; or
5.12.2 within a reasonable time period where the defect or non-conformity would not have been apparent within 2 days of the date the Goods are delivered to the Client.
5.13 Where no such notification is given by the Client in accordance with clause 5.12 the Client will not be entitled to reject the Goods and the Company will have no liability for such defect or non-compliance and the Price shall be payable by the Client as if the Goods had been supplied in accordance with the terms of this Contract.
5.14 It is the Client’s responsibility to request and satisfy itself of relevant lead times and stock levels held by the company of any Goods ordered.
6.1 Prices are based on costs currently prevailing in respect of the Goods and/or Services stated. Any increase in the Price due to the Client’s requirements shall be paid by the Client. Any increase in price due, in the opinion of the Company, to a material increase in costs to the Company may, at the Company’s sole discretion, be passed onto the Client by an increase in the Price.
6.2 All Prices are exclusive of VAT, except where expressly stated otherwise.
7.1 Unless otherwise specified in the Order Acknowledgment or confirmed by the Company, the Price (in addition to any VAT or other additional expenses or disbursements as specified by the Company) shall be payable within 30 days of the date of the relevant order being placed (or, where relevant, the date of the relevant Order Acknowledgment for the order) (the “due date”).
7.2 If payment of the Price or any part of it is not made by the due date, the Company shall be entitled to charge interest on the outstanding amount, (both before and after any judgement) at the rate of 8% per annum above the Base Rate of Barclays Bank plc from time to time, accruing daily, The Client shall further be liable to pay as a debt to the Company any costs of issuing proceedings, taking professional advice and/or obtaining judgment or payment incurred by the Company in relation to the same.
7.3 For large orders, the Company may require a deposit payment to be made as a condition to the Company’s acceptance of the order. In such circumstances, the Company shall confirm the same to the Client (whether by recording this agreement in the relevant Order Acknowledgment or otherwise). The Company’s acceptance of the order will be conditional upon receipt of such deposit payment.
7.4 The Client shall make all payments due under this Contract in full and shall not be entitled to make any deduction by reason of set-off, abatement, withholding, counterclaim or otherwise.
7.5 Where any sums due under this Contract are not paid by the Client on or before the due date, all such sums will become payable immediately and the Company shall be entitled to:
7.5.1 delay delivery of the Goods (or any other Goods ordered by the Client pursuant to any other order) to the Client until such time as the Client makes payment in full to the Company; and/or
7.5.2 cancel, amend or suspend the relevant order, or any other order which the Client has placed with the Company (such cancellation, amendment or suspension to be treated as a cancellation, amendment or suspension requested by the Client in accordance with clause 10).
7.6 Where a Client has not previously placed at least two orders with the Company, the Company reserves its rights to not dispatch goods for delivery until full payment for an order is received.
7.7 Where the cumulative value of outstanding payments to be made by the Client across all orders for Goods and/or Services placed with the Company (whether under these terms or otherwise) exceeds any relevant Credit Limit, the Company shall be entitled to:
7.7.1 delay delivery of the Goods (or any other Goods ordered by the Client pursuant to any other order) to the Client until such time as the Client makes payment in full to the Company; and/or
7.7.2 cancel, amend or suspend the relevant order, or any other order which the Client has placed with the Company (such cancellation, amendment or suspension to be treated as a cancellation, amendment or suspension requested by the Client in accordance with clause 10); and/or
7.7.3 demand the immediate return of any Goods supplied under this order, and any goods supplied by the Company to the Client under any other order, any costs of which the client shall indemnify the Company against.
8.1 The risk in the Goods shall pass to the Client upon delivery.
8.2 The legal ownership of the Goods shall not pass to the Client until the Price, and any other indebtedness of the Client of the Company (under the relevant order for the Goods or otherwise), has been paid in full.
8.3 Until the conditions of clause 8.2 have been met, the Client shall:
8.3.1 Hold the Goods in a fiduciary capacity as the Company’s bailee;
8.3.2 Store the goods securely and separately from any other goods (whether supplied by the Company or otherwise) at premises owned or leased by the Client, and clearly identify the same as being the Company’s property;
8.3.3 not deface, obstruct or remove any identifying mark on the Goods or their packaging;
8.3.4 adequately insure the Goods against any loss or damage for their full reinstatement value;
8.3.5 upon demand, return the Goods to the Company at the Logistics Centre (or such other address as the Company may notify) or allow the Company access to any premises where they may be stored in order to recover them;
8.3.6 not resell the Goods, except in the ordinary course of its business, in which case it shall:
8.3.6.1 hold the proceeds of sale upon trust, pay them into a separate identified account, and account to the Company for them upon demand; and
8.3.6.2 at the Company’s request, assign to the company all claims that the Client may have against such further purchaser of the Goods from time to time.
9.1 All design rights, copyright, patent rights and other intellectual property rights in all designs, drawings, goods or documents produced or supplied by the Company shall be owned by the Company, even if such designs, drawings, goods or documents have been commissioned by the Client.
9.2 The Client warrants that any rights in all designs, drawings, goods, specifications or other documents produced, supplied, or made available by the Client, are the property of the Client, and the Client warrants that the Client has title in such designs, drawings, specifications, goods or documents. The Client agrees to indemnify the Company against any claims by third parties and against all and any losses suffered by the Company (including direct, indirect or consequential losses, loss or profit, loss of reputation, professional fees and expenses) in respect of any infringement or alleged infringement of any intellectual property rights.
9.3 The Client shall not remove, alter, deface or tamper with any of the trade or other marks, names or numbers affixed to or marked on the Goods, or allow anyone else to do so.
9.4 The provisions of this clause 9 will survive any termination of the Contract.
10.1 Any order by a Client that has been accepted by the Company in accordance with the terms of this Contract can only be amended or cancelled with the consent of the Company. The Company will use reasonable endeavours to accommodate any requested amendments or cancellations of orders made within 48 hours of placement of the same.
10.2 If a Contract is cancelled or amended by the Client after acceptance by the Company in accordance with the terms of this Contract, the Client shall pay to the Company all costs incurred by the Company; such costs as the Company has committed to incurring prior to the relevant cancellation or amendment; and any loss of profit incurred by the Company in relation to such parts of the order as are cancelled or omitted.
10.3 The Client may not return any Goods which comply with the Contract unless (and only to the extent that) such Goods comprise Stock Items and the Company agrees to accept their return within 7 calendar days of delivery. In such a case the Client shall pay the full return delivery charges, and a cancellation and restocking fee of 15% of the Price, both of which may be deducted from any deposit paid in relation to the order or otherwise, and the Company shall refund the balance (if any). The Company is not obliged to accept the return of any Goods which comply with the Contract where such Goods are not Stock Items.
10.4 The Company may suspend or cancel the Contract (in whole or part) if it is prevented or delayed from performing its obligations under the Contract for any reason beyond the reasonable control of the Company.
10.5 Without prejudice to any other rights or remedies available to it, the Company may cancel this contract with immediate effect by giving the Client notice in writing if:
10.5.1 the Client fails to pay any amount due under the contract on the due date for payment;
10.5.2 the Client commits a material breach of any term of the contract;
10.5.3 the Client takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business;
10.5.4 the Client’s financial position deteriorates to such an extent that in the Company’s opinion the Client’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.
11.1 The total liability of the Company to the Client under this Contract, except any such limitation or exclusion of liability that is prohibited by law, shall be limited to the Price (excluding VAT) only.
11.2 Save to the extent the same cannot be limited or excluded in law, the Company shall not be liable for any loss of profit, economic loss (whether direct or indirect), indirect or consequential loss, loss of opportunity, loss of business, or loss or damage howsoever caused which arises out of or in connection with this Contract.
11.3 Save in relation to claims made for breaches of clause 13, no proceedings or action may be commenced for breach of this Contract after the expiry of 12 months from the date of this Contract.
12.1 This Contract and any dispute or claim arising out of or in connection with this Contract or the subject matter or formation of this agreement (including non-contractual disputes or claims) is governed by and is to be construed in accordance with English law.
12.2 The Company and the Client irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any dispute that may arise out of or in connection with this agreement (including non-contractual disputes or claims), provided that either party may bring proceedings in any other court or jurisdiction for the purposes of the enforcement or execution of any judgment or settlement agreement.
13.1 Subject to clauses 11, 13.2, 13.3, 13.4 and 13.5, the Company warrants that upon delivery and for the relevant periods stated in clause 13.2 the Goods shall:
13.1.1 conform in material respects with their description;
13.1.2 be free from material defects in design, material and workmanship;
13.1.3 be of satisfactory quality; and
13.1.4 be fit for the purposes held out by the Company.
13.2 The Company’s liabilities for breaches of the warranty in clause 13.1 shall be subject to the following limitations for the following classes of Goods:
13.2.1 in relation to workstations (save for sit-stand actuators) supplied by the Company, the warranty in clause 13.1 is given for a period of fifteen (15) years from the date of delivery of the Goods;
13.2.2 in relation to sit-stand actuators supplied by the Company, the warranty in clause 13.1 is given for a period of five (5) years from the date of delivery of the Goods;
13.2.3 in relation to seating, soft seating, tables, booths and storage supplied by the Company, the warranty in clause 13.1 is given for a period of five (5) years from the date of delivery of the Goods;
13.2.4 in relation to electronics supplied by the Company, the warranty in clause 13.1 is given for a period of one (1) year from the date of delivery of the Goods;
13.3 The warranty in clause 13.1 does not extend to:
13.3.1 any damage or non-conformity of the Goods caused by use of the Goods other than within standard office conditions;
13.3.2 any failure by the Client or any third party to follow the Company’s instructions (oral or written) in relation to the use of the Goods;
13.3.3 any fair wear and tear , misuse or wilful damage to the Goods;
13.3.4 any Goods for which the full Price has not been paid by the Client in accordance with this Contract;
13.3.5 any Goods manufactured or appropriated for the order in accordance with any design, specification, instruction or recommendation given by, for or on behalf of the Client;
13.3.6 changes in appearance to any leather, solid wood or veneer tops;
13.3.7 any defects or non-conformity for which relevant manufacturers of the goods accept responsibility by way of a separate manufacturer’s warranty;
13.3.8 any other type of damage or loss specifically confirmed as excluded by the Company to the Client (whether orally or in writing); and/or
13.3.9 any Goods for which any amendment, alteration, accidental or deliberate damage or any other changes have been made by the Client or any other third party
13.4 If the Client is able to establish to the Company’s satisfaction that Goods do not comply with clause 13.1, the Client shall notify the same to the Company within 7 days of the time when the customer discovered (or ought to have discovered) the relevant defect or non-conformity. Upon such notification, the Company will in its sole discretion elect to undertake one of the following remedies (which shall constitute the sole recourse of the Client for a breach of the warranty in clause 13.1):
13.4.1 repair or make good the relevant defect or non-conformity without charge to the Client (but without liability to the Client for any losses the Client may suffer as a result of any delays incurred as a result of such repair or replacement);
13.4.2 replace the Goods with Goods that comply with the requirements of the Contract; or
13.4.3 issue a credit note to the Client in respect of such parts of the Goods as are non-compliant (provided that such credit note shall not exceed the Price of the relevant order pursuant to which the Goods were supplied).
13.5 The warranties set out in this Contract are the only warranties that are given by the Company. All warranties and other terms implied by statute or common law are excluded from the Contract to the fullest extent permitted by law,.
14.1 Nothing in this Contract confers any rights on any person (other than the parties to this agreement and their permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.
15.1 Each provision of this Contract is distinct and severable from the others. If at any time one or more of those provisions is or becomes invalid, unlawful or unenforceable (whether wholly or partly), the validity, lawfulness and enforceability of the remaining provisions (or the same provision to any other extent) shall not be affected or impaired in any way.
15.2 If any provision of this Contract is or becomes invalid, unlawful or unenforceable (whether wholly or partly) but the provision would be valid, lawful or enforceable if deleted in part, then the provision shall apply with the minimum deletion necessary to make the provision valid, lawful and enforceable.
15.3 The Company and the Client may agree to amend this Contract in order to ensure the terms of this agreement are valid, lawful and enforceable.
16.1 This Contract and the documents referred to or incorporated in it (which for the avoidance of doubt includes the Order Acknowledgment and any Special Terms of the Order Acknowledgment) constitute the entire agreement between the Company and the Client relating to the subject matter of this Contract and supersede and extinguish any prior drafts, agreements, undertakings, representations, warranties and arrangements of any nature whatsoever, whether or not in writing, between the Company and the Client in relation to the subject matter of this Contract.
17.1 The Client shall not assign any of its rights under this Contract without the Company’s prior written approval.
18.1 Any notices to be served by the Client in accordance with this order shall be sent by email to such address as may be specified by the Company and by recorded post to the Trading Address (or such other address as the Company may specify from time to time).
SHOWROOM
13 Northburgh Street
London, EC1V OJP
T: +44 (0)20 3735 5224
E: info@workstories.com
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